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Management
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Is a process consisting of four managerial tasks: Planing, organizing, leading and controling used to achive organizational goals efficently and effectively, oriented torwards using resources wisely
Top management
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CONCEPTUAL, HUman, technical
middle management
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CONCEptual, HUman, TECHnical
first- line management
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conceptual, HUman, TECHNICAL
Effeciency
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A measure of how well or how productively resources are used to achieve a goal
Effectiveness
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A measure of how good the outcome is, achieving the goal
types of resources
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Human(T/I), material(T), financial(T), technological(I), natural(I)
managerial tasks/ functions
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Planing, organising, leading, controling
managerial levels
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Top, middle, First-line management
Interpersonal
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figurehead, leader, liason,
informational
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monitor, disseminator, spokesperson
decisional
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entrepreneur, disturbance handler, resource allocator, negotiator
managerial roles
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Interpersonal, informational, decissional
managerial skills
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Conceptual, human, technical
Inputs
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raw materials, HR, capital, technology, information
Transformation
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employee’s work activity, management activities, technology and operations methods
outputs
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products and services, financial results, information, human results
an organization as an open system
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Inputs, Transformation, outputs
types of environment
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Internal, external
factors of environment
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Political and legal, economic, sociocultural, technonological
Porters 5 forces
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Competitive Rivalry, Supplier Power, Buyer Power, Threat of Substitution, Threat of New Entry
Teleological order
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VISION, MISSION STATEMENT, GOALS/PLANS
Mission
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a main goal in an organization
Vision
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describes the organization’s long-term aspirations
5 questions
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primary goal, development direction, the domain, social mission, needs
strategic
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general, long‐term, top management
tactical
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the specification of strategic goals, middle‐term, middle management
operational
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the specification of tactic goals, short‐term, first‐line management
Job design
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simplification, enlargement, enrichment, rotation
Key elements of organisational structures
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Work specialization, Departmentalisation, Chain of command, Span of control, centralisation and decentralization, Formalisation
organisational bonds
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Hierarchic, functional, technical, informational

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