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Frage		Antworten
Please accept my ....... apologies Lernen beginnen		sincere
We're having a temporary problem... Lernen beginnen		with our software
we're doing everything we can to ... the issue Lernen beginnen		resolve / sort out
can you leave it ...? Lernen beginnen		with me for a day or two?
I'll look into the matter ...... and get back to you tomorrow Lernen beginnen		urgently
I'll send you ... immediately Lernen beginnen		a replacement
we are sending you a small gift as a... Lernen beginnen		gesture of goodwill
I can assure you that this... Lernen beginnen		will not happen again
I apologise again for any ... this has caused Lernen beginnen		inconvenience
If you have any further queries... Lernen beginnen		do not hesitate to contact me
(w imieniu) I'm writting... Lernen beginnen		on behalf of / for
(nieprofesjonalne zachowanie) ... of our sale staff Lernen beginnen		unprofessional conduct / unfortunate behaviour
Please accept my... everything that happened (przeprosiny) Lernen beginnen		sincere apologies for
(rozwiązać problem) You can be sure/ You have my assurance that I will Lernen beginnen		sort out the problem/ resolve the matter
(by zrekompensowac) We will also send you sth... Lernen beginnen		to compensate for the inconvenience caused
if you have any further queries Lernen beginnen		do not hesitate to contact me
I am writing in...... my order Lernen beginnen		connection with
I am writing to Lernen beginnen		complain about
I am writing to draw... Lernen beginnen		your attention
our order dated 16 september ...... that we wanted 1000 items Lernen beginnen		clearly stated
(bad) the goods were Lernen beginnen		faulty/ damaged/ in poor condition
(nieporozumienie) there seems to be... Lernen beginnen		an error / a misunderstanding
(pilnie) it is needed Lernen beginnen		urgently
(ponizej normy) the product I recevied was Lernen beginnen		well below the standard I expected
(musimy domagać się) we must insist on Lernen beginnen		an immediate replacement/ full refund
i hope that you will deal with this matter........ as it is causing me....... Lernen beginnen		promptly / considerable inconvenience
(apologising) I am writing ... to your recent complaint Lernen beginnen		in relation
i was very concerned to Lernen beginnen		learn about
i would like to apologise for the Lernen beginnen		inconvenience you have suffered
we appreciate that this has caused you considerable inconvenience, but we cannot accpet Lernen beginnen		any responsibility in this matter
please accept my assurance... Lernen beginnen		that this will not happen again
thank you for bringing... Lernen beginnen		this matter to my attention
zatytułowany Lernen beginnen		entitled
warunki Lernen beginnen		terms
domagać się Lernen beginnen		insist
pomimo Lernen beginnen		in spite of
faktura Lernen beginnen		invoice
ponadto Lernen beginnen		in addition
na domiar złego Lernen beginnen		to make matters worse
natychmiast Lernen beginnen		promptly

Complaints and apologies

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