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Asses (training needs), Design (training plans and goals), Develop (training Activities) Implementing, Evaluate (training and results)
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Specific Measurable Ambitious Realistic Timed
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- Key performance Indicators – tool used to measure performance
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• Culture, • Compensation, • Performance, • Employment, • Recruitment and selection
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employee satisfaction index, diversity role
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percentage of cost of workforce
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employee productivity rate, performance of new hire
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absenteeism rate, number of full time employees
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KPI recruitment and selection example Lernen beginnen
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effectiveness of training, cost per hire
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Performance appraisals types: Lernen beginnen
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- Line manager appraisal - Self-appraisal - Peer appraisal - 360 degree feedback
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Goals of performance Appraisal Lernen beginnen
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- Achieving a goal - Motivation and feedback evaluation) - Assessing training needs - Succession planning
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Internal sources of recruitment Lernen beginnen
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- Career paths - Replacement charts - Performance appraisal forces - Internal job adverts
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External sources of recruitment Lernen beginnen
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- Websites - Social media (LinkedIn) - Recruitment agencies - Newspapers - Open days - Employment fairs
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JOB INTERVIEW- WASP Approach Lernen beginnen
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• Welcome • Acquire information • Supply information • Plan
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Star technique: answering questions “tell me about” Lernen beginnen
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• Situation • Task (what the challenges are) • Activity • Result
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process of: - Managing an organization’s HR - Developing: -Employee motivation -Behaviour -Performance
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1. HR Planning, 2. Analysing& Designing jobs, 3. Recruitment & Selection, 4. Training & Development, 5. Managing Performance & Appraisal, 6. Compensation& Benefits
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role of Stuff manager/ HR manager Lernen beginnen
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Assist and advice line managers
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supervise o Work of subordinates, Accomplishing tasks
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Semantic - (General facts) Episodic (Personal facts)
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David Kolb stages of learning: Lernen beginnen
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-feeling (experience), -Watching (observation) -Thinking (abstract conceptualization) -Doing (active experimentation)
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doing performing activities
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types of distance learning (non- class room) Lernen beginnen
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- E learning - TBT technology based - WBT- Web based training - IBT -Internet based training - CBT- Computer based training
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e- learning but with the real teacher
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ready to buy on the market
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which sources of hiring are better, internal or external? Lernen beginnen
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Internal are better because company is saving the money and employee already knows the company, external maight be better if we need someone with new energy or we dont want anyone to change the position
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