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So basically, this is very easy. Lernen beginnen
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So basically, this is very easy.
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You read from the script and you try to sell as much toner as you posibly can. Lernen beginnen
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You read from the script and you try to sell as much toner as you posibly can.
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OK, I can do that! Oh, By The Way I love my office! Lernen beginnen
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OK, I can do that! Oh, By The Way I love my office!
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Why won’t we do a trial run? Lernen beginnen
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Why won’t we do a trial run?
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Lernen beginnen
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Hi this is Phoebe from Empire Office Supplies. Lernen beginnen
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Hi this is Phoebe from Empire Office Supplies.
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Can I speak to your supply manager please? Lernen beginnen
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Can I speak to your supply manager please?
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Lernen beginnen
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Ok, I’d like to talk to you about your toner needs. Lernen beginnen
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Ok, I’d like to talk to you about your toner needs.
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Lernen beginnen
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Oh, Ok. I’m sorry to bother you, bye Lernen beginnen
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Oh, Ok. I’m sorry to bother you, bye
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Oh, you’re right this is easy. Lernen beginnen
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Oh, you’re right this is easy.
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Ok. What was wrong with that call? Lernen beginnen
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Ok. What was wrong with that call?
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Oh, well alright. No offence, but you were kind of rude. Lernen beginnen
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Oh, well alright. No offence, but you were kind of rude.
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They’re always gonna telle you they don’t need toner, but that’s Ok. Lernen beginnen
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They’re always gonna telle you they don’t need toner, but that’s Ok.
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Because wathewer they say You can find the answer to it here in the script. Lernen beginnen
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Because wathewer they say You can find the answer to it here in the script.
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So, I think you’re ready to sell toner. Lernen beginnen
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So, I think you’re ready to sell toner.
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Do you have any last questions? Lernen beginnen
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Do you have any last questions?
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NO... Oh wait yes I do, I do have one question. What is toner? Lernen beginnen
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NO... Oh wait yes I do, I do have one question. What is toner?
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Hi. This is Phoebe from The Empire Office Supplies. Lernen beginnen
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Hi. This is Phoebe from The Empire Office Supplies.
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I’d like to talk to you about your toner needs. Lernen beginnen
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I’d like to talk to you about your toner needs.
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Lernen beginnen
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I’m hearing what you’re sying but but a tour prices everyone needs toner. Lernen beginnen
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I’m hearing what you’re sying but but a tour prices everyone needs toner.
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OK. I don’t need any toner because I’m gonna kill myself. Lernen beginnen
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OK. I don’t need any toner because I’m gonna kill myself.
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Is that because you’re out of toner? Lernen beginnen
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Is that because you’re out of toner?
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What was Phebe’s reaction about Earl’s reply? Lernen beginnen
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What was Phebe’s reaction about Earl’s reply?
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She was not actually prepared for that. Lernen beginnen
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She was not actually prepared for that.
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She looked at the script as her supply manager advised, Lernen beginnen
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She looked at the script as her supply manager advised,
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She started flipping pages, but didn’t find the answer Lernen beginnen
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She started flipping pages, but didn’t find the answer
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Then she decided to improvise. Lernen beginnen
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Then she decided to improvise.
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