PMP 13#

Interactive communications

"This type of communication means that information is happening among stakeholders, like in a forum. Examples of interactive communications are meetings, videoconferences, phone calls, and ad-hoc conversations.

Interactive communications means that the participants are actively communicating with one another."

Interactive communications means that the participants are actively communicating with one another. "

Brain writing

A data gathering technique that’s similar to brainstorming, but provides brainstorming meeting participants with the questions and topics for brainstorming before the stakeholder identification meeting.

Key stakeholder

Stakeholders—such as management, the project manager, program manager, or customers—that have the authority to make decisions in the project.

Leading stakeholder status

Part of stakeholder analysis classification. A leading stakeholder is aware of your project, they want your project to be successful, and the stakeholder is working to make certain the project is a success.

Negative stakeholder

A stakeholder who does not want the project to exist and is opposed to the project.

Neutral stakeholder

"A stakeholder who has neither a positive nor

negative attitude about the project’s existence."

negative attitude about the project's existence. "

Neutral stakeholder status

Part of stakeholder analysis classification. A neutral stakeholder is aware of your project and is not concerned if the project succeeds or fails.

Positive stakeholder

A stakeholder who sees the benefits of the project and is in favor of the change the project is to bring about.

Profile analysis meeting

This is an analysis meeting to examine and document the roles in the project. The role’s interests, concerns, influence, project knowledge, and attitude are documented.

Pull communications

This type of communication pulls information from a central repository. Pull communications allow stakeholders to retrieve information from a central source as needed.

Push communications

This type of communication happens when the sender pushes the same message to multiple people. Good examples of push communications are broadcast text messages, faxes, press releases, and group e-mails.

Resistant stakeholder status

Part of stakeholder analysis classification. A resistant stakeholder is aware of your project, but they do not support the changes your project will create.

Stakeholder

Anyone who is affected by the existence of the project or who can affect the project’s existence. Stakeholders can enter and exit the project as conditions change within the project.

Stakeholder analysis

An activity that ranks stakeholders based on their influence, interests, and expectations of the project. Stakeholders are identified and ranked, and then their needs and expectations are documented and addressed.

Stakeholder identification

A project initiation activity to identify, document, and classify the project stakeholders as early as possible in the project.

Stakeholder engagement planning

The project manager works with the project team and subject matter experts to create a strategy to manage the project stakeholders.

Stakeholder register

A documentation of each stakeholder’s contact information, position, concerns, interests, and attitude toward the project. The project manager updates the register as new stakeholders are identified and when stakeholders leave the project.

Unaware stakeholder status

Part of stakeholder analysis classification. An unaware status means the stakeholder doesn’t know about the project and the effect the project may create on the stakeholder.