| Frage   | Antworten   | 
        
        |  Lernen beginnen How do you usually find out about local news, events and courses?  |  |   Direct mail, catalogues and leaflets. Local newspaper advertising.  |  |  | 
|  Lernen beginnen Do you ever make phone calls about these in English? What is difficult about doing this?  |  |   Never. The language! Channel audio only.  |  |  | 
|  Lernen beginnen Look at the adverts A-D. Whitch ones would interest you the most?  |  |   D- Walk&TalkEnglish. B-EXCEL School of English. C- OLYMPIA SPORTS CENTRE. A- Flatmate wanted.  |  |  | 
| Lernen beginnen |  |   with the words/phrases in bold from the adverts.  |  |  | 
|  Lernen beginnen You pay for one and you get two.  |  |  |  |  | 
|  Lernen beginnen You can try it out at no cost.  |  |  |  |  | 
|  Lernen beginnen You need to pay part of the cost now, and you can't get the money back.  |  |  |  |  | 
|  Lernen beginnen It's possible - we can talk about it.  |  |  |  |  | 
|  Lernen beginnen Put your name on a list for a course.  |  |  |  |  | 
|  Lernen beginnen There's a maximum number for this course.  |  |  |  |  | 
|  Lernen beginnen Write your name, address, etc., on a form.  |  |  |  |  | 
|  Lernen beginnen Which words/phrases can be used to talk about a restaurant?  |  |   You pay for one and get two. Two-for-one-deal. Put your name on a list for table. Sign up for.  |  |  | 
|  Lernen beginnen Which words/phrases can be used to talk about a cookery course?  |  |   You need to pay part of the cost now, and you can't get the money back. Non-refundable deposit. Put your name on a list for the course. Sign up for. There's a maximum number for this course. Limited enrolment.  |  |  | 
|  Lernen beginnen Which words/phrases can be used to talk about buying a used car?  |  |   You can try it out at no cost. Free trial. It's possible -we can talk about it. Negotiable.  |  |  | 
|  Lernen beginnen Which words/phrases can be used to talk about a hotel booking?  |  |   You need to pay part of the cost now, and you can't get the money back. Non-refundable deposit. Write your name, address, etc., on a form. Fill in your details.  |  |  | 
| Lernen beginnen |  |   Could you tell me where you are located? I'd like to know if my dog can come with me. Would you mind telling me about the other people living there.  |  |  | 
| Lernen beginnen |  |   Could you tell me where you are located? Do you mind me asking how many other people have inquired?  |  |  | 
| Lernen beginnen |  |   Could you tell me where you are located? Do you mind me asking how many other people have inquired?  |  |  | 
| Lernen beginnen |  |   I was wondering if I can use your two-for-one deal more than once. Do you mind me asking how many other people have inquired? I'd be grateful if you could explain how the free trial works.  |  |  | 
|  Lernen beginnen Read phrases 1-6 from the phone conversation.  |  |   Who do you think is speaking, the receptionist (R) or the caller (C)?  |  |  | 
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|  Lernen beginnen Sorry to be difficult, it's just that...  |  |  |  |  | 
|  Lernen beginnen I'd really appreciate your help.  |  |  |  |  | 
|  Lernen beginnen Can you hold on a minute? I'll just see.  |  |  |  |  | 
|  Lernen beginnen I've got one more question, if I'm not keeping you.  |  |  |  |  | 
|  Lernen beginnen two phrases showing the caller thinks she's causing a problem  |  |   Sorry to be difficult. No, I'm afraid not. if I'm not keeping you  |  |  | 
|  Lernen beginnen one polite phrase from the receptionist meaning 'please be patient'  |  |   Can you hold on a minute? I'll just see.  |  |  |