1.3 I'D LIKE TO ENQUIRE: polite enquires

 0    15 Datenblatt    josehbaltazar
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Frage English Antworten English
I'd like to
I'm calling/phoning to
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ask about; find out about; enquire about; talk someone about.
I was wondering/I wonder
I'de be grateful/I'd appreciate it
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if you could see if there's a place available.
Can/could you tell me; Do you mind me asking
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when the manager will be back?
Would there be any chance of
Would you mind
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giving me a refund?
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A: Yourpick. net. My name's Dave. How can I help you?
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B: Hi, I'm phoning to find out about a DVD I ordered. The reference number is 3714.
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A: Ok. Is there a problem?
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B: Yes, it hasn't arrived yet and I ordered it a month ago. Could you tell me when I can expect it?
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A: Bear with me a moment. I'm afraid we have no information about the arrival date.
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B: And you don't know when it will be in?
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A: It's coming from the USA so I'm not afraid. Do you want to cancel?
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B: No, but I'd be grateful if you could look into it.
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A: No problem at all.
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B: And would there be any chance of phoning me when it arrives?
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A: Sure... let me just check if we have your phone number...

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