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Three models of human communciation Lernen beginnen
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Action, Interaction, Transaction
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Lernen beginnen
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Formal description of a process
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Lernen beginnen
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Communication involving many channels at once (like face-to-face)
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Lernen beginnen
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Communication involving few channels (such as in texting)
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Lernen beginnen
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Literal information that is communicated by a message
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Lernen beginnen
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Signals about the relationship in which a message is being communicated (such as by being open to share feelings)
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Lernen beginnen
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Lernen beginnen
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Symbols, language, values, norms Lernen beginnen
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Lernen beginnen
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Groups of people that share values, customs, and norms related to mutual characteristics beyond citizenship (interests, beliefs, physical/mental abilities)
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Lernen beginnen
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Culture in which verbal communication is expected to be explicit and is often interpreted literally
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Lernen beginnen
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Culture in which communication is often ambiguous and meaning is drawn from contextual cues, such as expressions or tone of voice
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Low power-distance cultures Lernen beginnen
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Culture in which power is not hihgly concentrated in specific groups of people
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High power-distance cultures Lernen beginnen
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Culture in which most power is concentrated on a few people
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Culture defined by a patriarchy and "strong values"
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Culture defined by equal gender roles and "nurturing" values
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Cultural communication codes Lernen beginnen
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(Non)verbal behaviors that characterize a culture (idioms, jargon, and gestures)
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Lernen beginnen
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Visual representation of components of the self that are known or unknown to the self and to others
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Lernen beginnen
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The process whereby a person's self-concept is influenced by their beliefs concerning what other people think of them
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Social penetration theory Lernen beginnen
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Theory that predicts that as relationships develop, communication increases in breadth (topic range) and depth (intimacy)
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Lernen beginnen
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Social expectation that resources/favors provided to one person in a relationship should be reciprocated by that person
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Lernen beginnen
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The process of making meaning from the people in our environment and our relationships with them
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Selection, Organization, Interpretation Lernen beginnen
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Three steps of interpersonal perception
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A predisposition to perceive only what we want or expect to perceive
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Lernen beginnen
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An explanation for observed behavior (locus, stability, and controllability)
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Lernen beginnen
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The tendency to attribute one's success to internal causes and failures to external causes
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Fundamental attribution error Lernen beginnen
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The tendency to attribute others' behavior to internal rather than external causes
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Lernen beginnen
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The tendency to attribute a range of behaviors to a single characteristic of a person
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Lernen beginnen
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Conditions that are temporary
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Lernen beginnen
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Conditions that affect us on a daily basis
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