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Frage		Antworten
put on hold Lernen beginnen		to be forced to wait for somebody
handle complaints Lernen beginnen		take care of unsatisfactory comments
establish a rapport Lernen beginnen		to create a good understanding of someone
a money-back guarantee Lernen beginnen		assurance that you will get your money back
refund Lernen beginnen		an amount of moeny that is given back when you are not happy with the produkt
one-off goodwill payment Lernen beginnen		they allow you not to pay one time
financial compensation Lernen beginnen		they give you money back for sth
pass the buck Lernen beginnen		avoid responsibility
get to the bottom of the problem Lernen beginnen		find the real cause of sth
the last straw Lernen beginnen		the last in a series of irritating events
slip my mind Lernen beginnen		forget to do sth
ripped off Lernen beginnen		paid too much for sth, it is unfair
talk at cross purposes Lernen beginnen		misunderstand, what someone else is referring to
go to the extra mile Lernen beginnen		try harder in order to achieve something
bread-and-butter Lernen beginnen		sth common, popular
pre-empting objections Lernen beginnen		do sth before someone thinks about it
collate Lernen beginnen		segregate
irate Lernen beginnen		very angry
clunk Lernen beginnen		weak, faulty
indulgence Lernen beginnen		an occasion when you allow someone or yourself to have sth enjoyable, especially more than it is good for you
pay lip service to sth Lernen beginnen		to say that you agree with sth, but do nothing to support it
word of mouth Lernen beginnen		given or done by people talking about sth or telling people about sth
film score Lernen beginnen		muzyka filmowa
implement an action plan Lernen beginnen		to put into practise
issue a press release Lernen beginnen		wydać komunikat prasowy
take legal action Lernen beginnen		to go to court to help settle a disagreement
hold a press conference Lernen beginnen		zorganizować konferencję prasową
sufffer loss of confidence Lernen beginnen		doznać utraty zaufania
prepare contingency plan Lernen beginnen		przygotować plan awaryjny
control the flow of information Lernen beginnen		kontrolować przepływ informacji
admission of liability Lernen beginnen		the statement saying the they are legally responsible for sth thet has harmed somone
contingency plan Lernen beginnen		a plan designed to take account of a possible future event or circumstance
damage limitation Lernen beginnen		ograniczenie szkód, to cut the negative effects
containment Lernen beginnen		stopping
recall a product Lernen beginnen		wycofać produkt z rynku
repair kits Lernen beginnen		zestawy naprawcze
hinges Lernen beginnen		zawiasy
floundering Lernen beginnen		struggling or staggering helplessly
robust Lernen beginnen		rosły, krzepki
to have a/an stake/holding/interest in a company Lernen beginnen		mieć udziały w firmie
to make somebody redundant Lernen beginnen		zwolnić kogoś z powodu restrukturyzacji
joint venture Lernen beginnen		a business activity in which two or more companies have invested together
MBO(management buyout) Lernen beginnen		when a company's top executives buy the company they work for
merger Lernen beginnen		two or more comoanies joining to form a larger company
takeover/aquisition Lernen beginnen		getting control of a company by buying over 50% of its shares
bid Lernen beginnen		offer money for shares in a company
stake Lernen beginnen		money risked or invested in a company
take a stake in Lernen beginnen		wziąć udział
make a bid Lernen beginnen		to offer to pay
launch a share Lernen beginnen		ogłosić przetarg
target a company Lernen beginnen		choose a corporation
set up a joint venture Lernen beginnen		założyć wspólne przedsięwzięcie
make an acquisition Lernen beginnen		dokonać przejęcia
reject a bid Lernen beginnen		odrzucić ofertę
sell a stake Lernen beginnen		sprzedać udziały
to ditch talks Lernen beginnen		to break off talks
net asset value Lernen beginnen		wartość aktywów netto
due diligence Lernen beginnen		należyta staranność
subsidiary Lernen beginnen		a comoany controlled by another company
revered Lernen beginnen		czczony

Unit D

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